Questions and Answers.

Please Read through our Questions and Answers. please contact us for more information should you require anything[.

Question. Does the hire cost include set up

Answer: There are no unseen costs what you see is what you're charged it includes delivery, set up, pack up and pick up of the unit/units

Question: I'm not sure what bouncy castle best fits my garden?

Answer: Not a problem, we can establish what unit fits best over the phone or in some cases we can pop round.

Question: How long is the castle hire?

Answer: The charge is for a days hire usually from 10am onwards. We can be flexible with times of drop of and pick up just ask. Overnight hire optional at extra cost.

Question: What do I need to do?

Answer: All we ask is to ensure the area is clean and tidy and access routes clear. Please make sure the area is also clear of any animal foul.

Question: Can I hire one of your units to go on hard standing, patio, astro turf or inside a hall?

Answer: Yes we can supply any of our units on different types of ground but please make us aware of this when booking. Additional cost may apply.

Question: Do I need to provide anything?

Answer: We will need access to a power point or we can supply generators but at an extra cost.

Question: Is the unit or units I've hired insured?

Answer: Yes we carry public liability insurance.

Question: Do I need to pay a deposit?

Answer: yes we ask for a deposit at time of booking with the balance being paid by cash on the day

of if you prefer pay by card the day before.

Question what if the weather is Bad

Answer.. If for some reason the weather is to bad for your event to go ahead, we will happily arrange a different date subject to availability or if that’s not possible, refund you in full.

Question. Cancellation. If I need to cancel because of unforeseen circumstances

Answer. If you need to cancel because of Illness or another reason we will gladly try to rearrange your date subject to availability, if that’s not possible a refund will be issued

we are very fare and understand things happen we usually ask for 24 hours notice

for all Questions please call us on. 07719 686642

Our Complete our online form